Returns

Return Policy

ladyk.gr gives you the possibility to return a product within 15 calendar days from the date of receipt. For returns from Greece, the first transport from you to us is free of charge and is done with SPEEDEX, if you wish to send the parcel to us with a courier other than SPEEDEX, the return fee is borne by you. In addition, each new shipment is charged with €3 shipping for Greece and €1.50 for the cost of cash on delivery. Subsequent returns from you to us are subject to a €3 shipping charge which is paid upon receipt of your change together with the shipping and cash on delivery costs of the new shipment of your package.

For returns from Cyprus, shipping is done by a fully tracked courier of your choice and at your own cost.

A necessary condition is that the product is in its original packaging and in the same excellent condition in which you received it together with the retail sales receipt and including the special markings of the product (tags) and barcode. Returned products must meet the conditions such as being unused, unwashed, unwashed and tags removed.All products returned to ladyk.gr warehouses are subject to a thorough quality control and products that are worn are considered used and cannot be exchanged.

Also, products that have been special ordered or personalized cannot be changed. The same goes for evening dresses.

In the event that the returned products do not meet the exchange conditions then unfortunately we cannot complete the exchange process and the products are returned back to the customer at their own expense.

Finally, the products on sale are only exchanged for products in the “Offers” section.

Product change

You send us the product with its tag, its proof of purchase in the same or similar packaging, closed only with packaging tape*, as well as the completed Return Form in a parcel with SPEEDEX with recipient charge (KERAMYDAS SA) at the address Megalo Alexandrou 40, Kavala, box 65 302

In addition, you can contact us at 2510231839 and they will help you find what you want in the ideal size for you!

*(Caution!!! The use of staplers is not a safe packaging !!)